---
title: "Customer Success Manager"
description: "Help growing teams roll out the product and get real value in their first ninety days."
url: "https://taskly-astro.pages.dev/careers/customer-success-manager/"
date: "2026-10-09"
department: "Customer success"
workplace: "Hybrid"
location: "Toronto"
type: "Full-time"
salary: "CA$75k – CA$90k per year"
---

# Customer Success Manager

> Help growing teams roll out the product and get real value in their first ninety days.

## About the role

You will look after a group of customers with twenty to five hundred seats. You will guide their rollout, run training sessions, and bring what you learn back to the product team.

## What you will do

- Plan and run onboarding for new accounts, from kickoff to the first review
- Hold regular check-ins and spot accounts that need help early
- Write guides and short videos that answer common questions
- Share customer feedback with product in a clear, structured way

## What you bring

- Two or more years in customer success, account management, or consulting
- Calm, friendly communication, in writing and in calls
- Experience with project or task management tools
- Comfort with hybrid work: two days a week in our Toronto office

## Benefits

- Hybrid schedule with a quiet office downtown
- Health and dental cover for you and your family
- Thirty paid days off, plus local holidays
- Learning budget and one conference a year